Question 1

The span of management plays a direct role in determining the organization's height.

Accepted Answer

A) True 
 B)False

Question 2

Location, product, function, and customer are common bases for a firm's

Accepted Answer

A)  span of management.
B)  job design.
C)  job specialization.
D)  chain of command.
E)  departmentalization.F) A) and B)
G) B) and E)

Question 3

A manager with few subordinates is said to have a

Accepted Answer

A)  narrow span of control.
B)  flat organizational structure.
C)  managerial hierarchy.
D)  matrix structure.
E)  wide span of control.F) A) and E)
G) A) and C)

Question 4

The head of the marketing department at CBS Environmental, Inc. supervises twelve people in her department. This represents her

Accepted Answer

A)  chain of command.
B)  degree of specialization.
C)  level of authority.
D)  span of management.
E)  nature and degree of departmentalization.F) A) and B)
G) All of the above

Question 5

Dramatic Expressions
Dramatic Expressions is a home decorating company that sells many different household accessories ranging from candles to entertainment centers. Wanda is the CEO of the company. She feels that there is not enough specialization within the company and wants to organize the business in a different way. Wanda thinks that the company would be more effective if it were to switch to a new way of organization. For example, there could be a manager in charge of the candles, a different manager in charge of the entertainment centers, and so on.
Another issue that Wanda wants to resolve is that of delegation. She believes that if she could improve her delegating, employees would feel more empowered and want to go above and beyond what they are required to do. There are certain reasons that Wanda has a hard time delegating to others, but she is confident that the problem will be overcome if she works on it.
-Refer to Dramatic Expressions. What would be an alternative to specialization if negative consequences were to develop at Dramatic Expressions?

Accepted Answer

A)  Organization
B)  Occupation
C)  Circulation
D)  Rotation
E)  GeneralizationF) A) and B)
G) A) and C)

Question 6

Why is job specialization needed?

Accepted Answer

Job specialization is the separation of ...

Question 7

Airo Corporation has a traditional structure. It wants to change to a project structure that will allow more interaction among functional groups. Which structure would you suggest?

Accepted Answer

A)  Network
B)  Formal
C)  Matrix
D)  Informal
E)  LineF) A) and E)
G) C) and D)

Question 8

Which of the following is most characteristic of a line structure in an organization?

Accepted Answer

A)  Flexibility that allows an organization to adjust quickly
B)  Raises moral and nurtures creativity
C)  Teams that may be temporary or disbanded upon an accomplished mission
D)  Education decision-making with expert advice from outside sources
E)  Quick decision-making and direct accountabilityF) B) and C)
G) A) and C)

Question 9

What are the advantages and disadvantages of a matrix structure?

Accepted Answer

Answers will vary. Disadvantages include...

Question 10

The book, The Wealth of Nations, published in the eighteenth century, emphasizes the power of

Accepted Answer

A)  job rotation.
B)  technical job training.
C)  job specialization.
D)  job design.
E)  assembly-line production.F) B) and D)
G) A) and B)

Question 11

Dana is assigned to create a training program for newly hired mortgage loan officers. She has the ____ to complete this assignment.

Accepted Answer

A)  authority
B)  delegation
C)  network
D)  responsibility
E)  accountabilityF) B) and E)
G) A) and B)

Question 12

The matrix organizational structure facilitates greater communication between employees.

Accepted Answer

A) True 
 B)False

Question 13

Using more than one basis for departmentalization is the rule rather than the exception for larger firms.

Accepted Answer

A) True 
 B)False

Question 14

Among an ad hoc committee, a standing committee, and a task force, only a standing committee is relatively permanent.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is not one of the four basic forms of organizational structure?

Accepted Answer

A)  Informal
B)  Network
C)  Line
D)  Line-and-staff
E)  MatrixF) B) and E)
G) C) and D)

Question 16

A firm organized on the basis of retail customers and wholesale customers utilizes the concept of departmentalization by

Accepted Answer

A)  location.
B)  function.
C)  customer.
D)  product.
E)  task.F) C) and D)
G) None of the above

Question 17

Corporate culture has little real influence on the performance of a firm.

Accepted Answer

A) True 
 B)False

Question 18

The span of control is the number of subordinates who report directly to one manager.

Accepted Answer

A) True 
 B)False

Question 19

In a furniture factory, one worker cuts the wood according to the design, another glues the furniture together, and another stains and finishes the furniture. This is an example of

Accepted Answer

A)  departmentalization.
B)  decentralization.
C)  job specialization.
D)  job rotation.
E)  an automated assembly line.F) A) and D)
G) B) and D)

Question 20

Employees at a chemical factory are systematically moved every two weeks among three different departments in the organization. This is called

Accepted Answer

A)  job trading.
B)  specialization.
C)  departmentalization by function.
D)  job enlargement.
E)  job rotation.F) B) and E)
G) C) and E)

Exam 7: Creating a Flexible Organization

Correct Answer
verified

A firm organized on the basis of retail customers and wholesale customers utilizes the concept of departmentalization by

Correct Answer
verified

Using more than one basis for departmentalization is the rule rather than the exception for larger firms.

Correct Answer
verified

In a furniture factory, one worker cuts the wood according to the design, another glues the furniture together, and another stains and finishes the furniture. This is an example of

Correct Answer
verified

Airo Corporation has a traditional structure. It wants to change to a project structure that will allow more interaction among functional groups. Which structure would you suggest?

Correct Answer
verified

The matrix organizational structure facilitates greater communication between employees.

Correct Answer
verified

The book, The Wealth of Nations, published in the eighteenth century, emphasizes the power of

Correct Answer
verified

Among an ad hoc committee, a standing committee, and a task force, only a standing committee is relatively permanent.

Correct Answer
verified

A manager with few subordinates is said to have a

Correct Answer
verified

Which of the following is most characteristic of a line structure in an organization?

Correct Answer
verified

The head of the marketing department at CBS Environmental, Inc. supervises twelve people in her department. This represents her

Correct Answer
verified

Employees at a chemical factory are systematically moved every two weeks among three different departments in the organization. This is called

Correct Answer
verified

Which of the following is not one of the four basic forms of organizational structure?

Correct Answer
verified

What are the advantages and disadvantages of a matrix structure?

Correct Answer
verified
Answers will vary. Disadvantages include...
View Answer

Corporate culture has little real influence on the performance of a firm.

Correct Answer
verified

Location, product, function, and customer are common bases for a firm's

Correct Answer
verified

Dana is assigned to create a training program for newly hired mortgage loan officers. She has the ____ to complete this assignment.

Correct Answer
verified

Why is job specialization needed?

Correct Answer
verified
Job specialization is the separation of ...
View Answer

The span of control is the number of subordinates who report directly to one manager.

Correct Answer
verified

The span of management plays a direct role in determining the organization's height.

Correct Answer
verified

Exam 7: Creating a Flexible Organization

Correct AnswerverifiedShow Answer

A firm organized on the basis of retail customers and wholesale customers utilizes the concept of departmentalization by

Correct AnswerverifiedShow Answer

Using more than one basis for departmentalization is the rule rather than the exception for larger firms.

Correct AnswerverifiedShow Answer

In a furniture factory, one worker cuts the wood according to the design, another glues the furniture together, and another stains and finishes the furniture. This is an example of

Correct AnswerverifiedShow Answer

Airo Corporation has a traditional structure. It wants to change to a project structure that will allow more interaction among functional groups. Which structure would you suggest?

Correct AnswerverifiedShow Answer

The matrix organizational structure facilitates greater communication between employees.

Correct AnswerverifiedShow Answer

The book, The Wealth of Nations, published in the eighteenth century, emphasizes the power of

Correct AnswerverifiedShow Answer

Among an ad hoc committee, a standing committee, and a task force, only a standing committee is relatively permanent.

Correct AnswerverifiedShow Answer

A manager with few subordinates is said to have a

Correct AnswerverifiedShow Answer

Which of the following is most characteristic of a line structure in an organization?

Correct AnswerverifiedShow Answer

The head of the marketing department at CBS Environmental, Inc. supervises twelve people in her department. This represents her

Correct AnswerverifiedShow Answer

Employees at a chemical factory are systematically moved every two weeks among three different departments in the organization. This is called

Correct AnswerverifiedShow Answer

Which of the following is not one of the four basic forms of organizational structure?

Correct AnswerverifiedShow Answer

What are the advantages and disadvantages of a matrix structure?

Correct AnswerverifiedAnswers will vary. Disadvantages include...View AnswerShow Answer

Corporate culture has little real influence on the performance of a firm.

Correct AnswerverifiedShow Answer

Location, product, function, and customer are common bases for a firm's

Correct AnswerverifiedShow Answer

Dana is assigned to create a training program for newly hired mortgage loan officers. She has the ____ to complete this assignment.

Correct AnswerverifiedShow Answer

Why is job specialization needed?

Correct AnswerverifiedJob specialization is the separation of ...View AnswerShow Answer

The span of control is the number of subordinates who report directly to one manager.

Correct AnswerverifiedShow Answer

The span of management plays a direct role in determining the organization's height.

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Answers will vary. Disadvantages include...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Job specialization is the separation of ...
View Answer

Correct Answer
verified

Correct Answer
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