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Which of the following components of a formal report falls under the category of "back matter"?


A) the executive summary
B) the bibliography
C) the table of contents
D) the title page
E) the memo of transmittal

F) D) and E)
G) None of the above

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Generally, formal reports that are submitted to external decision makers do not include a cover page.

A) True
B) False

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How can you avoid plagiarism on a documentwide level?

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The best way to avoid plagiarism on a do...

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Which of the following aspects of writing business reports relates to the component of credibility known as character?


A) providing facts that help decision makers
B) providing positions that help decision makers
C) involving decision makers in the process
D) addressing the needs of decision makers
E) reporting information transparently

F) None of the above
G) C) and D)

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In a business report, a review of the report's contents should come at the end of the


A) introduction.
B) executive summary.
C) headings.
D) footnotes.
E) in-text citations.

F) C) and D)
G) A) and D)

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A business writer who wants to help readers rapidly process and group the information in a report should


A) include a title page in the report.
B) use MLA instead of APA documentation style.
C) use bulleting and enumerated lists.
D) include a memo of transmittal in the report.
E) include a glossary in the back matter.

F) A) and B)
G) All of the above

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Which of the following statements about business reports is true?


A) Precision in most business reports is the result of using the right documentation system.
B) It is important to strike a balance between objectivity and positivity in a report.
C) A business report should always use as many bulleted or numbered lists as possible.
D) A title page should be used in a business report to preview the report's most important contents.
E) Preview statements help decision makers judge the quality of the data provided in business reports.

F) All of the above
G) B) and D)

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In a business report, recommendations


A) address difficult-to-find secondary information.
B) allow readers to know exactly where the information came from.
C) are based on needs and opportunities described in the body of the paper.
D) allow decision makers to examine the data themselves.
E) are expressed in exaggerated language for effect.

F) B) and D)
G) B) and C)

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Orlando wants to start a task force to explore ways that his company could improve its energy efficiency. To do so, he will need permission to work with other employees and to use work time for meetings. He also needs a budget so the task force members can attend useful training and seminars. Orlando needs to write up and submit a


A) business report.
B) business proposal.
C) spreadsheet analysis.
D) white paper.
E) development timeline.

F) A) and D)
G) B) and D)

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To create a table of contents for his report, Gilbert should list only the second-level headings.

A) True
B) False

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You need not give credit to the original speaker or writer for an idea that is paraphrased.

A) True
B) False

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How can you avoid plagiarism on a sentence and paragraph level?

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To avoid plagiarism on a sentence and pa...

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The recommendations made within a business report must be


A) simple and paraphrased.
B) methodical and skeptical.
C) complex and theoretical.
D) general and abstract.
E) specific and actionable.

F) A) and D)
G) B) and E)

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Generally, an executive summary for a 50-page report should be about two pages long.

A) True
B) False

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Which of the following should contain all your research sources and should be provided at the end of your report?


A) the table of contents
B) the executive summary
C) citations
D) footnotes
E) the reference list

F) A) and B)
G) B) and D)

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A report must be reviewed at least once for typos or mechanical errors.

A) True
B) False

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Achieving a positive, can-do tone in your communications is appropriate in nearly all business situations.

A) True
B) False

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At his last review, Lazar was told that his reports succeed at projecting a positive tone but do not seem objective enough. Lazar has asked you, as a trusted colleague, to give him advice on how to improve that aspect of his work. Which of the following will you tell him?


A) Use tables and charts in your report to represent numerical information.
B) Provide a well-designed table of contents.
C) Use bulleted or enumerated lists to reduce the density of information.
D) Provide information, analysis, and advice that is sound, reliable, and unbiased.
E) Include an executive summary that provides the quick story of the report.

F) C) and D)
G) A) and D)

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Why do reports frequently include appendixes?


A) to help decision makers judge the quality of report data
B) to help readers process and group dense information
C) to help the readers navigate the report
D) to establish the purpose and value of the report
E) to provide reference materials

F) C) and D)
G) B) and D)

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Felicia is creating a 60-page report for the senior managers in her department. To help her managers navigate such a lengthy report, she should


A) include a SWOT analysis in her report.
B) use several cause-effect statements throughout the report.
C) provide a structure that decision makers are familiar with.
D) use paraphrasing instead of direct quotation.
E) use the MLA documentation system instead of APA style.

F) C) and D)
G) A) and B)

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