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Exam 11: Human Resource Management: Finding and Keeping the Best Employees

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Question 61

Multiple Choice

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Tyrone recently earned his license to sell real estate in Indiana,and has interviewed with several agencies in an attempt to find a job.All have told him that his income will be based on a percentage of his real estate sales for the month.Tyrone will be paid:

A) a monthly salary.
B) a piece rate.
C) on a commission basis.
D) through a profit-sharing plan.

E) A) and D)
F) None of the above

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Question 62

True/False

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The "employment at will" doctrine maintained that a firm could only fire a worker if it could demonstrate "just cause."

A) True
B) False

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Question 63

Multiple Choice

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By doing a quick,one-minute search,an HR specialist determined who in her company knew programming language C++.The specialist used the company's database to retrieve the information,however,this information should also be part of the HR planning process,as found in ______________.

Which of the following statements about human resource management opportunities and challenges is most accurate?

Compensation is one of the main marketing tools a firm uses in its efforts to attract qualified employees.

Sun Microsystems has experimented extensively with flextime and has found that overall it has a positive impact on productivity.

Corporate managers who supervise,coach,and guide lower-level employees and serve as their organizational sponsors are called:

The _______________ doctrine states that employers have as much right to fire workers as the workers have to leave the company voluntarily.

A worker who successfully completes an apprenticeship program earns the title:

This year,International Accountants,Inc.implemented a new benefits system that gives employees the flexibility to choose among different benefit options,as long as the total cost of the benefits does not exceed a certain amount.The type of benefits package offered to International Accountants employees is a(n) :

Last year Adam lost his job as a skilled welder at an automobile assembly plant.After looking for work for several months,he finally accepted a job as an unskilled laborer at a local nursery.Although he is pleased to have work,Adam feels that his new job doesn't use his skills to their full potential.Adam is an example of an underemployed worker. Underemployed workers have higher-level skills than their current job requires.

The reason that companies use the gain sharing pay system and the skill based pay system to compensate teams of employees is that both are closely tied to profit performance. The skill based pay system is tied to the team's achievement of new skills that do not necessarily translate into increased sales or profits.The gain-sharing system is tied to quality improvements in operations,customer satisfaction ratings,and production improvements,which we hope will translate into increased profits.There is a better chance that increased profits can be attributed to quality improvements.

The _____________ is an evaluation of the performance level of employees against established standards to make decisions about promotions,compensation,additional training,or firing.

Backstreet Books,an eclectic bookstore on a large college campus is owned by a large bookstore chain.Corporate HR knows that sexual harassment in the workplace is a serious issue.In order to provide consistency in its effort to train employees about sexual harassment,HR management created ____________.Employees have a flexible time period when they can log-on and receive exactly the same training as employees in all of the company owned and managed bookstores.

The Hottie Potatee potato bar franchise chain does not permit employees at corporate headquarters to work flextime schedules.The CEO communicated with employees and explained that shift workers at the corporate owned potato bars cannot reasonably work that way and in order to keep things fair,he prefers that the corporate employees work regular hours from 8:00 a.m.until 5:00 p.m.or from 1:00 p.m.to 11:00 p.m. ,which is the other regular shift where they need staff.Workers at fast food operations do not have the opportunity for flextime schedules because they must be at work prior to the store's serving hours and usually after the store closes.They cannot plan their own schedule,but must comply with the hours that management needs help. Flextime does not meet the needs of all businesses.Particularly shift work,fast-food operations,and assembly line work is not conducive to flextime scheduling.

A _________________ is a check of a potential employee's work record,academic record,credit history,and recommendations.

Markus believes that due to changing technology the minimum skill level that his company is requiring for computer intensive jobs should be increased to include knowledge and experience in higher level programming applications.These new requirements would be reflected in _______________ for various jobs at his company.

_____________ workers do not have the expectation of regular,full-time employment.

Sick-leave pay,vacation pay,pension plans,and health plans that provide additional compensation to employees are called:

Which of the following is an essential element of a job description?