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The ultimate goal of industry regulation agencies,such as the U.S.Golf Association,is to


A) manage the overall brand and its image
B) ensure consistency in how each sports brand is marketed
C) establish equity among players and sponsors
D) gain greater bargaining power with government agencies

E) All of the above
F) B) and D)

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Technology can impact sports in the following ways except by


A) adding benefits to product consumption
B) reducing the sacrifices necessary to consume a product
C) offering new ways of direct consumption
D) increasing sports organization revenues through improved operations

E) A) and D)
F) B) and D)

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Of the different categories of competitors that must be considered when analyzing the competition,the category of least concern would be


A) generic competition
B) brand competition
C) price competition
D) category competition

E) B) and C)
F) All of the above

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Explain the concept of MAC as it relates to a SWOT analysis.

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MAC stands for match,avoid,and...

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Consumers have a limited amount of money they can spend.When an individual thinks about paying bills,saving money,purchasing food,buying gas for the car,or purchasing clothes instead of purchasing a ticket to a professional basketball game,it is


A) generic competition
B) brand competition
C) price competition
D) category competition

E) C) and D)
F) B) and D)

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Goals are broad statements that are not necessarily measurable as stated.

A) True
B) False

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A customer relationship management system (CRM) would least likely enable marketers to identify customers based on


A) education level
B) purchase volume
C) purchase frequency
D) profitability

E) All of the above
F) None of the above

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Values are a system of shared beliefs,customs,behaviors,and artifacts that members of a society use to cope with their world and one another.

A) True
B) False

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Monitoring competition requires the following except


A) realizing who the competitors are
B) knowing the political position of each competitor
C) understanding the strengths and weaknesses of each competitor
D) predicting the future moves of each competitor

E) None of the above
F) A) and B)

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Sociodemographic trends that have recently impacted sports marketing include the following except


A) aging population
B) greater ethnic diversity
C) increased leisure time
D) increased buying power among women

E) B) and D)
F) B) and C)

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Category competition involves brands or firms that


A) sell either goods or services at the same price
B) offer goods or services that meet the same or similar customer needs
C) a customer might consider when making utilitarian purchases
D) target similar customers with comparable products and prices

E) None of the above
F) All of the above

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In a SWOT analysis,the ________ are internal characteristics or issues in the sports property.


A) strengths and weaknesses
B) opportunities and threats
C) strengths and opportunities
D) weaknesses and threats

E) B) and C)
F) A) and D)

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The following are examples of communication objectives except


A) add 500 fans to the team's Facebook page
B) increase brand awareness by 20%
C) expand operations into one new market
D) increase website visits by 25%

E) A) and B)
F) A) and C)

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Until the 1970s ________ could not get a bank loan without a co-signer,and in the 1980s many states did not allow them to have only their names on a property deed.


A) Blacks
B) Asians
C) Hispanics
D) women

E) All of the above
F) None of the above

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Most sports properties are monitored by industry regulators and are not required to comply with government agencies.

A) True
B) False

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Of the professional sports,the one that is exempt from the antitrust laws created by the Sherman Act is


A) National Football League
B) Major League Baseball
C) National Basketball Association
D) National Hockey League

E) A) and C)
F) B) and D)

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The following indicators are aggregate measures of consumer activities that can provide evidence of consumer spending on sports except


A) Consumer Sentiment Index
B) Personal Income and Outlays
C) Retail Sales Outlook
D) Advance Monthly Sales for Retail and Food Services

E) A) and B)
F) A) and C)

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The factors of an external marketing environment include the following except


A) competition
B) technology
C) economy
D) nonprofit agencies

E) B) and D)
F) B) and C)

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Over 80% of consumers believe companies have a responsibility to support causes.

A) True
B) False

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The third step in the strategic planning process is to


A) set goals and objectives
B) develop a strategic plan
C) conduct a situation analysis
D) gather information

E) None of the above
F) A) and B)

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