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In a typical day working for Coors Brewing, Alan will deliver beer, restock shelves, clear out old beer, take orders for the next day's delivery, and set up promotional displays. Alan is both a ____ and an ____.


A) missionary salesperson; order-getter
B) trade salesperson; order-taker
C) technical salesperson; order-getter
D) trade salesperson; order-getter
E) missionary salesperson; order-taker

F) C) and D)
G) B) and D)

Correct Answer

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A return of part of the purchase price to the consumer is known as a


A) premium.
B) rebate.
C) sample.
D) point-of-purchase coupon.
E) discount.

F) A) and B)
G) All of the above

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Sales promotion is typically one of the four major elements in an organization's promotion mix.

A) True
B) False

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In preparing for summer sales, Sunsheen Tanning Products is placing in its retail outlets life-size cardboard cutouts of this year's Miss Tan America that attach to existing store displays. The cutout, featuring Miss Tan America in a bikini holding a bottle of lotion, is an example of a(n)


A) deceptive advertising practice.
B) outdoor advertisement.
C) point-of-purchase display.
D) trade sales promotion method.
E) in-store demonstration.

F) B) and E)
G) A) and B)

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If a company sends a representative to your home who tries to sell you a vacuum cleaner, this company is using


A) advertising.
B) public relations.
C) sales promotion.
D) personal selling.
E) integrated marketing communications.

F) B) and D)
G) A) and B)

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A television commercial describing why Sure antiperspirant works better than Right Guard antiperspirant is an example of primary-demand advertising.

A) True
B) False

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At the top of the website for MSN, you see a rectangle that says "Click here for great savings at Amazon.com!" This type of Internet advertising is called


A) sponsorship.
B) a button ad.
C) an in-your-face ad.
D) an interstitial ad.
E) a banner ad.

F) B) and C)
G) A) and B)

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The best way to reach a very small target market is through


A) personal selling.
B) advertising.
C) publicity.
D) promotion.
E) trade shows.

F) A) and C)
G) A) and E)

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Out-of-home advertising includes direct-mail, magazines, and newspapers.

A) True
B) False

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The advertising appropriation is the


A) decision as to what is proper for the target audience to view.
B) decision from top management of the company about which types of media are appropriate for the ad agency to use.
C) degree to which the ad effectively reached the target audience.
D) effectiveness with which the money spent on an ad campaign delivered the appropriate message to its audience.
E) total amount of money designated for advertising in a given period.

F) C) and D)
G) C) and E)

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James Rodriguez, an advertising manager for Verizon, has chosen the words for the company's new magazine ads and is now determining which illustrations will best complement the words. In which stage of developing the advertising campaign is James?


A) Defining the advertising objectives
B) Developing the media plan
C) Creating the advertising message
D) Executing the campaign
E) Identifying the advertising target audience

F) C) and E)
G) A) and C)

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Your company's greatest need is to employ salespeople who will be responsible for selling the firm's products to new customers and increasing sales to present customers. For this reason, you recommend that the company hire which type of salesperson?


A) Order-taker
B) Missionary
C) Trade
D) Order-getter
E) Technical

F) A) and B)
G) D) and E)

Correct Answer

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When Fashion Fair Cosmetics offers marketing assistance to resellers that buy its products, it is engaging in what type of promotion technique?


A) Bribery
B) Consumer sales promotion technique
C) Consumer product promotion technique
D) Trade sales promotion method
E) Bait-and-switch method

F) None of the above
G) C) and E)

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If Sports Chalet promotes sale prices (as opposed to full retail prices) for its ski equipment in April, it is trying to do what?


A) Increase profits during a slow-selling period
B) Increase market share
C) Avoid obsolescence of its merchandise
D) Position its store as the low-price leader
E) Stabilize sales revenues

F) All of the above
G) None of the above

Correct Answer

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Only a small percentage of Yellow Pages advertising is used by local advertisers as opposed to national advertisers.

A) True
B) False

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In the past, Tupperware used only personal selling to sell its products; it now uses other methods as well to reach its target market. Together these various methods are Tupperware's


A) promotion package.
B) advertising.
C) marketing mix.
D) promotion mix.
E) public relations.

F) C) and D)
G) B) and C)

Correct Answer

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McDonald's wants to launch a campaign promoting its new gargantuan-sized meals. Since McDonald's will be launching the new size nationally, it will want to use a mix of ____ and ____.


A) personal selling; publicity
B) sales promotion; advertising
C) publicity; trade shows
D) advertising; personal selling
E) publicity; public relations

F) A) and C)
G) A) and B)

Correct Answer

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Turner's Garage, an automotive repair shop, sends out a direct-mail offer for a complete tune-up for first-time customers at a greatly reduced price. Which sales promotion objective is Turner's Garage trying to accomplish?


A) Neutralizing competitive promotional offers
B) Increasing reseller inventories
C) Boosting sales to current customers
D) Steadying irregular sales patterns
E) Drawing new customers

F) B) and E)
G) B) and D)

Correct Answer

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Advertising whose purpose is to increase the demand for all brands of a good or service is called


A) institutional advertising.
B) publicity.
C) selective-demand advertising.
D) primary-demand advertising.
E) public relations.

F) A) and B)
G) None of the above

Correct Answer

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Advertising may be broadly classified into three groups:


A) selective demand, creative, primary demand.
B) point of purchase, personal, institutional.
C) publicity, point-of-purchase, personal.
D) selective demand, institutional, primary demand.
E) selective demand, institutional, point of purchase.

F) B) and E)
G) B) and D)

Correct Answer

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