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The most expensive mode of transportation is by


A) pipeline.
B) truck.
C) railroad.
D) airplane.
E) ship.

F) None of the above
G) B) and E)

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In a(n) ____ VMS, one of the channel members dominates the other members, perhaps because of its large size.


A) cooperative
B) contractual
C) administered
D) corporate
E) agency

F) All of the above
G) B) and C)

Correct Answer

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Microsoft is able to dictate when, where, and at what price its products are to be sold because it is involved in a(n) ____ VMS with its intermediaries.


A) agency
B) corporate
C) contractual
D) administered
E) cooperative

F) B) and D)
G) C) and D)

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PepsiCo buys a can manufacturing company. This is an example of


A) intensive distribution.
B) vertical channel integration.
C) exclusive integration.
D) intensity of market coverage.
E) contractual distribution.

F) None of the above
G) A) and E)

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Clothing manufacturers typically prefer ____ distribution.


A) selective
B) exclusive
C) intensive
D) patterned
E) direct

F) A) and B)
G) A) and E)

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A VMS is a centrally managed distribution channel resulting from


A) exclusive distribution.
B) selective distribution.
C) intensive distribution.
D) intensity of market coverage.
E) vertical channel integration.

F) A) and D)
G) A) and B)

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A middleman that buys from producers or other middlemen and sells to consumers is called a(n)


A) retailer.
B) wholesaler.
C) jobber.
D) broker.
E) agent.

F) B) and C)
G) A) and B)

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While carrying large inventories may minimize ____ costs, it is likely to maximize ____ costs.


A) processing; shipping
B) stock-out; holding
C) handling; processing
D) stock-out; handling
E) holding; stock-out

F) A) and E)
G) A) and B)

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During certain special times, Douglas actually works at the retail outlet where his employer sells a variety of manufacturer's food products. Douglas is providing ____ in his role as a wholesaler.


A) financial aid
B) the assumption of credit risks
C) market information
D) promotion
E) intermediation

F) B) and D)
G) D) and E)

Correct Answer

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Sherilyn operates a store called The Gift Garden. Her store sells pottery, candles, crafts, and other knickknacks that make good gifts for family and friends. The Gift Garden is a


A) traditional specialty store.
B) supermarket.
C) narrow category store.
D) department store.
E) convenience store.

F) A) and C)
G) D) and E)

Correct Answer

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A middleman that purchases goods in large quantities and then sells them to retailers is called a


A) retailer.
B) merchant wholesaler.
C) commission merchant.
D) manufacturer's agent.
E) manufacturer's sales branch.

F) A) and B)
G) A) and D)

Correct Answer

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Vertical channel integration occurs when a manufacturer controls its entire supplier channel.

A) True
B) False

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A category killer is a very large specialty store that concentrates on a single product line and competes by offering low prices and an enormous number of products.

A) True
B) False

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The distribution channel most likely to be used for a new car is producer to


A) wholesaler to retailer to consumer.
B) consumer.
C) agent to wholesaler to retailer to consumer.
D) business user.
E) retailer to consumer.

F) None of the above
G) A) and B)

Correct Answer

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The types of planned shopping centers are


A) neighborhood, convenience, and regional.
B) convenience, community, and neighborhood.
C) community, regional, and national.
D) regional, community, neighborhood, and lifestyle.
E) international, neighborhood, and national.

F) A) and C)
G) C) and D)

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The cost of lost sales due to insufficient inventory is called ____ cost.


A) stock-out
B) order processing
C) holding
D) inventory reduction
E) direct

F) A) and C)
G) C) and D)

Correct Answer

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A sales agent that is owned by a manufacturer is called a


A) manufacturer's sales office.
B) sales representative.
C) jobber.
D) distributor.
E) commission merchant.

F) A) and C)
G) A) and B)

Correct Answer

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A large restaurant with locations throughout the United States has a long-term partnership with Tyson for its poultry and a produce distributor for its fruits and vegetables. These relationships reduce inefficiencies and costs and result in higher customer satisfaction. This restaurant is successfully using


A) exclusive distribution.
B) vertical channel integration.
C) supply-chain management.
D) intensive distribution.
E) wholesale intermediaries.

F) B) and C)
G) A) and E)

Correct Answer

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A limited-service wholesaler assumes responsibility for a few wholesale services only.

A) True
B) False

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Mullin, Inc., purchases supplies such as paper towels, soap, toilet paper, and seat covers directly from manufacturers and then sells them to other firms. Mullin, Inc., is a(n)


A) retailer.
B) wholesaler.
C) functional middleman.
D) agent.
E) producer.

F) B) and E)
G) None of the above

Correct Answer

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