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TCBY wants to expand its line of food products. The company sent surveys to consumers to determine which food items would appeal to them for dessert or snacks. The company is in which phase of new product development?


A) Idea generation
B) Product development
C) Test marketing
D) Screening
E) Business analysis

F) C) and D)
G) A) and C)

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A product usually declines because of technological advances or environmental factors or because


A) the item is very popular.
B) the price is too low.
C) consumers have switched to competing brands.
D) the price is too high.
E) no ads or sales incentives have been used.

F) A) and B)
G) B) and E)

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Martin always chooses Colgate toothpaste at his local drug store. However, when the store occasionally runs out of Colgate, he will purchase Crest or Mentadent. What level of brand loyalty does Martin have to Colgate?


A) Awareness
B) Insistence
C) Preference
D) Resistance
E) Partiality

F) A) and B)
G) A) and C)

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A written explanation of the responsibilities of the producer in the event the product is found to be defective or otherwise unsatisfactory is called a(n)


A) Universal Product Code.
B) label.
C) express warranty.
D) set of instructions.
E) covenant.

F) B) and C)
G) D) and E)

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Why should companies develop and introduce new products?


A) To keep their product designers busy
B) Because failing to do so can threaten the future success of the firm
C) Because it is relatively inexpensive and therefore worth the time
D) To replace deleted products so the broadness of the marketing mix remains unchanged
E) Because new products are almost always successful

F) A) and D)
G) D) and E)

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All of the following are characteristics of the introduction stage of the product life-cycle except


A) usually, a low profit or even a loss.
B) the appearance on the market of refinements or extensions of the original product.
C) relatively few competitors.
D) often, high price.
E) low consumer awareness and acceptance of the product.

F) B) and D)
G) B) and C)

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A good or service intended primarily for use in producing other goods or services is a ____ product.


A) production
B) business
C) specialty
D) component
E) supply

F) B) and D)
G) None of the above

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Costs that are incurred no matter how many units of a product are produced or sold are called


A) operating expenses.
B) overhead.
C) variable costs.
D) fixed costs.
E) inflexible costs.

F) B) and C)
G) A) and B)

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The redesign of a bicycle to improve its safety is an example of a(n) ____ modification.


A) visual
B) functional
C) quality
D) aesthetic
E) texture

F) A) and C)
G) None of the above

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The part of a brand that can be spoken―letters, words, numbers, and/or pronounceable symbols―is called a


A) trademark.
B) brand mark.
C) brand name.
D) brand.
E) generic mark.

F) None of the above
G) D) and E)

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HP considers its extensive line of printers to be superior to other brands. To communicate the product's superior quality, which price may be appropriate for their printers?


A) Low
B) Average
C) Premium
D) Discount
E) Prevailing

F) A) and E)
G) A) and B)

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What is a status-quo pricing objective?

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A status-quo pricing objective is a pric...

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The largest number of product ideas are rejected during the ____ stage of new product development.


A) screening
B) test marketing
C) idea generation
D) business analysis
E) pricing

F) A) and D)
G) C) and E)

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Which of the following is considered a trade name?


A) Tide laundry detergent
B) GE
C) General Motors Corp.
D) Coke
E) Adidas's three stripes

F) A) and D)
G) A) and C)

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The fact that senior citizens are charged a lower price at movie theaters than are younger adults is an example of ____ pricing.


A) price-lining
B) promotional
C) professional
D) differential
E) psychological

F) A) and E)
G) A) and D)

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Describe the three major pricing methods that firms employ.

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The three major pricing methods that fir...

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If Texas Instruments hires an accounting firm to compute the company's taxes, the accounting firm is providing a(n) ____ service.


A) business
B) governmental
C) institutional
D) tangible
E) mandatory

F) B) and C)
G) B) and D)

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Multiple packaging does not work well for


A) infrequently used products.
B) products that are easy to store.
C) aiding consumer acceptance.
D) two-for-one price offers.
E) shelf-space maximization.

F) A) and B)
G) D) and E)

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Sheet steel to be used in making automobile fenders is an example of


A) raw materials.
B) supplies.
C) component parts.
D) accessory equipment.
E) process materials.

F) C) and D)
G) A) and B)

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A brand is all of the following except a(n)


A) name.
B) term.
C) symbol.
D) item usually owned by the producer or manufacturer.
E) design.

F) B) and D)
G) C) and E)

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