Question 1

____ means giving employees greater involvement in their jobs and the organization's operations by increasing their participation in decision making.

Accepted Answer

A)   Behavior modification
B)   Flextime
C)   Job sharing
D)   Empowerment
E)   Job enlargementF) B) and E)
G) A) and C)

Question 2

All of the following are examples of Herzberg's hygiene factors except

Accepted Answer

A)   responsibility.
B)   supervision.
C)   pay.
D)   working conditions.
E)   job security.F) A) and B)
G) A) and C)

Question 3

Frederick W. Taylor's research led to the emergence of scientific management, which is defined as

Accepted Answer

A)   eliminating waste and inefficiency at work.
B)   the application of scientific principles to the management of work and workers.
C)   researching optimal tools for motivating employees.
D)   using the workplace to conduct scientific research on human behavior.
E)   the study of management using a scientific approach.F) D) and E)
G) C) and D)

Question 4

Under Herzberg's motivation-hygiene theory, what are some of the factors that increase motivation and some that reduce dissatisfaction? If motivation factors are absent, is there an increase in feelings of dissatisfaction? If hygiene factors are absent, is there an increase in feelings of dissatisfaction?

Accepted Answer

Under Herzberg's motivation-hygiene theo...

Question 5

The personal force causing someone to behave in a particular way is called morale.

Accepted Answer

A) True 
 B)False

Question 6

In Herzberg's theory, if satisfiers are missing, the employees will be dissatisfied.

Accepted Answer

A) True 
 B)False

Question 7

Maslow believed each level of need must be completely satisfied before an individual can advance to the next level.

Accepted Answer

A) True 
 B)False

Question 8

Geneva receives high praise from her boss when she attracts a new client to her firm. This praise leads Geneva to work hard to obtain more new clients. For Geneva, the praise from her boss was

Accepted Answer

A)   Theory X in nature.
B)   unmotivational enforcement.
C)   internal reinforcement.
D)   negative reinforcement.
E)   positive reinforcement.F) B) and E)
G) B) and C)

Question 9

The director of personnel at Eastern corporate headquarters wants to institute an MBO system nationwide. She should begin by

Accepted Answer

A)   ensuring that top management endorses and participates in MBO.
B)   evaluating and documenting her subordinates' performances.
C)   establishing reasonable goals for all levels above her.
D)   establishing reasonable goals for all levels below her.
E)   ensuring that her subordinate managers support and understand the goals she has set for them.F) B) and C)
G) B) and D)

Question 10

Physiological needs are satisfied by job security, health insurance, pension plans, and good working conditions.

Accepted Answer

A) True 
 B)False

Question 11

Theory X by Douglas McGregor is generally consistent with which other theory?

Accepted Answer

A)   Taylor's
B)   Herzberg's
C)   Maslow's
D)   Vroom's
E)   Hawthorne'sF) C) and E)
G) A) and B)

Question 12

Which of the following motivational techniques involves expanding a worker's assignments to include additive but similar tasks?

Accepted Answer

A)   Job enlargement
B)   Job enhancement
C)   Job redesign
D)   Job sharing
E)   Management by objectives (MBO) F) B) and E)
G) A) and D)

Question 13

A sense of belonging is a characteristic of which need level?

Accepted Answer

A)   Social
B)   Esteem
C)   Self-actualization
D)   Safety
E)   PhysiologicalF) A) and E)
G) D) and E)

Question 14

A growing number of companies are organizing their workforces into teams.

Accepted Answer

A) True 
 B)False

Exam 10: Motivating and Satisfying Employees and Teams

In Herzberg's theory, if satisfiers are missing, the employees will be dissatisfied.

Correct Answer
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Theory X by Douglas McGregor is generally consistent with which other theory?

Correct Answer
verified

All of the following are examples of Herzberg's hygiene factors except

Correct Answer
verified

The director of personnel at Eastern corporate headquarters wants to institute an MBO system nationwide. She should begin by

Correct Answer
verified

A growing number of companies are organizing their workforces into teams.

Correct Answer
verified

____ means giving employees greater involvement in their jobs and the organization's operations by increasing their participation in decision making.

Correct Answer
verified

Which of the following motivational techniques involves expanding a worker's assignments to include additive but similar tasks?

Correct Answer
verified

The personal force causing someone to behave in a particular way is called morale.

Correct Answer
verified

Frederick W. Taylor's research led to the emergence of scientific management, which is defined as

Correct Answer
verified

Correct Answer
Answered by ExamLex AI
Under Herzberg's motivation-hygiene theo...
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Maslow believed each level of need must be completely satisfied before an individual can advance to the next level.

Correct Answer
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A sense of belonging is a characteristic of which need level?

Correct Answer
verified

Geneva receives high praise from her boss when she attracts a new client to her firm. This praise leads Geneva to work hard to obtain more new clients. For Geneva, the praise from her boss was

Correct Answer
verified

Physiological needs are satisfied by job security, health insurance, pension plans, and good working conditions.

Correct Answer
verified

Exam 10: Motivating and Satisfying Employees and Teams

In Herzberg's theory, if satisfiers are missing, the employees will be dissatisfied.

Correct AnswerverifiedShow Answer

Theory X by Douglas McGregor is generally consistent with which other theory?

Correct AnswerverifiedShow Answer

All of the following are examples of Herzberg's hygiene factors except

Correct AnswerverifiedShow Answer

The director of personnel at Eastern corporate headquarters wants to institute an MBO system nationwide. She should begin by

Correct AnswerverifiedShow Answer

A growing number of companies are organizing their workforces into teams.

Correct AnswerverifiedShow Answer

____ means giving employees greater involvement in their jobs and the organization's operations by increasing their participation in decision making.

Correct AnswerverifiedShow Answer

Which of the following motivational techniques involves expanding a worker's assignments to include additive but similar tasks?

Correct AnswerverifiedShow Answer

The personal force causing someone to behave in a particular way is called morale.

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Frederick W. Taylor's research led to the emergence of scientific management, which is defined as

Correct AnswerverifiedShow Answer

Correct AnswerAnswered by ExamLex AIUnder Herzberg's motivation-hygiene theo...View AnswerShow Answer

Maslow believed each level of need must be completely satisfied before an individual can advance to the next level.

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A sense of belonging is a characteristic of which need level?

Correct AnswerverifiedShow Answer

Geneva receives high praise from her boss when she attracts a new client to her firm. This praise leads Geneva to work hard to obtain more new clients. For Geneva, the praise from her boss was

Correct AnswerverifiedShow Answer

Physiological needs are satisfied by job security, health insurance, pension plans, and good working conditions.

Correct AnswerverifiedShow Answer

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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
Answered by ExamLex AI
Under Herzberg's motivation-hygiene theo...
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Correct Answer
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Correct Answer
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Correct Answer
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