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Exam 9: Attracting and Retaining the Best Employees

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Question 21

Multiple Choice

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A list of key personnel as well as possible successors within a firm is called

A) a replacement chart.
B) a skills inventory.
C) management inventory.
D) a wage survey.
E) performance appraisal.

F) None of the above
G) D) and E)

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Question 22

Multiple Choice

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Although she is aware that Tim's performance over the past year has not been quite up to standards, Daniella, his superior, left the impression on Tim after a performance appraisal interview that he is doing a great job and to keep up the good work. Daniella has a problem with

A) pointing out flaws in people.
B) verbally communicating with people.
C) discussing negative aspects of appraisals that may cause some discomfort for both parties.
D) being honest with people.
E) seeing the negative side of people because he is very optimistic and only sees good in people.

F) A) and B)
G) A) and D)

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Question 23

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The wage structure is almost always developed on the basis of job evaluation.

HR Solutions, Inc. (HRSI) HR Solutions, Inc. (HRSI) is a human resources management company that specializes in helping small companies learn the proper ways of handling human resources issues and activities. The company teaches the various activities that are involved in HR management, as well as teaching companies how to plan for the future. HRSI even helps companies downsize without having their reputations suffer. However, according to HRSI, an ideal situation would be one where all companies downsize simply by attrition. Another main objective of HRSI is to increase cultural diversity within every organization that it helps. HRSI management believes that this diversity is the key to the introduction of successful new ideas into any organization. HRSI is in the process of hiring new employees. This is a critical decision for the company because it is supposed to be the expert on this issue. Once the selection is done, HRSI will need to train its employees effectively so that they will be able to maintain the good image of the company. -Refer to HR Solutions, Inc. Maintaining human resources involves which of the following?

The Employee Retirement Income Security Act of 1974 provides federal insurance for bankrupt retirement plans. It also

Soon after an employee was appraised, Cesar Dominguez discussed the results, explaining the basis for presenting rewards and telling the employee how to improve performance. In so doing, Cesar is providing

Teaching employees new jobs, skills, and more effective ways of doing their present jobs is called

The city government of St. Louis wants to be certain that its employment tests are legal. Therefore, it will be careful to use

Critics of comparable worth argue that

A collection of data on prevailing wage rates in an industry or geographic area is called a(n)

Gathering information about applicants for a position and choosing the most appropriate applicant is called

After six months with the company, Betty's performance was evaluated by a graphic rating form. The ratings for each statement were added together to obtain her total score. In comparison with the other five employees in her unit, Betty received a very good performance appraisal. Betty experienced a(n) ____ appraisal method.

A list of skills, abilities, education, and experience required for a position is called a job analysis.

Suppose your state has enacted a law that demands equal compensation for jobs requiring about the same level of education, training, and skills. This concept is called

Activities that increase employee satisfaction such as satisfaction surveys, employee communication programs, exit interviews, and fair treatment are all part of which phase of the human resources management process?

The process of acquainting new employees with an organization is called orientation.

Affirmative action in human resources practices requires employers with fifty or more employees holding federal government contracts in excess of $50,000 to actively encourage job applications from members of minority groups and

The process of attracting qualified job applicants is called

Over the years, EnterBank management has successfully used the process of preparing managers and other professionals to assume increased responsibility in present and future positions. This practice is referred to as

When demand is forecast to be greater than supply, plans must be made to reduce the size of the workforce.