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Exam 4: Matching Employees and Jobs

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Question 1

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Don is conducting a job analysis.He gives Sara a questionnaire to complete, since she has held the position of lead technician for six years now.In this scenario, Sara is ______________.

A) the former employee
B) the customer
C) the supervisor
D) the incumbent
E) customer

F) A) and C)
G) C) and E)

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Question 2

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If you forecast correctly, you should not have to carry out layoffs very often.

A) True
B) False

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Question 3

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Mechanistic job design focuses on making the job simple and repetitive.

Questionnaires, interviews, diaries, observation, and subject matter panels are commonly used methods to perform a ______________.

Discuss the three most common quantitative HR forecasting methods.

Stephanie and Mallory are working to identify the work performed and the working conditions for each job within Acme Global.Their final product contains duties, responsibilities, skills, knowledge required, outcomes, and working conditions for each job.The tool they are using is _______.

__________ is the process used to identify the work performed and the working conditions for each job in the organization.

___________, in its simplest form, is whether or not we measured what we thought we measured.

Acme Global just received a very large order from a customer.It does not have the ability to fill the order using their current workforce working a normal workweek and does not expect to continue receiving such orders from this customer.Which of the following options would best address this temporary shortage of employees?

Katie and Emily both work at Acme Global.Next month, Katie will work in Emily's job in the accounting department while Emily works in Katie's job in the marketing department.After the month is over, they will return to their regular jobs, hopefully having learned new skills and gained new perspectives.This is an example of _________.

Melissa wants to apply the job characteristics model to her employees' work.She plans to redesign jobs so that each employee will be creating widgets from start to finish.Melissa is trying to change the ________ of the jobs.

Michelle wants to apply the job characteristics model to her employees' work.She plans to increase the number of diverse tasks and skills used to perform each job.Michelle is trying to change the ________ of the jobs.

The first thing we analyze in a workflow analysis is the "beginning stages" of our processes, our expected organizational inputs.

With what type of reduction do companies cut the hours available to each worker but don't lose any workers?

Early retirement as a method of downsizing has all of the following disadvantages except:

Nick would like to identify the work performed and the working conditions of the receptionists at Acme Global.Specifically, he would like to know more about their interrelationships with other workers and gauge the complexity of the job.In this case, the ________ job analysis method would be most appropriate.

Alex wants to apply the job characteristics model to her employees' work.She plans to sit down with each employee and describe how the employee's job impacts the organization and brings in customers.Alex is trying to change the ________ of the jobs.

Describe the process of workflow analysis and identify why it is important to HRM.

What are the major options for correcting a labor surplus? Discuss each one in some detail.

_______________ focuses on designing jobs that affect the psychological meaning and motivational potential of the employee.