Question 1

According to a 2020 National Retail Security Survey, an estimated $61.7 billion was lost in the retail system in 2019 to which of the following?

Accepted Answer

A)   high employee turnover
B)   shrinkage
C)   loss of business
D)   the economyE) A) and B)
F) B) and C)

Question 2

The legalization of marijuana has increased the crime of underage sales.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following are examples of prevention strategies for the restaurant business?

Accepted Answer

A)   inventory control, controlled exits, and inspections
B)   inventory control, controlled exits, and background checks
C)   inventory control, anonymous tip lines, and inspections
D)   background checks, controlled exits, and anonymous tip linesE) C) and D)
F) A) and D)

Question 4

Explain the factors the contribute to high levels of employee theft in the restaurant business.

Accepted Answer

Answers should include:
Factors that con...

Question 5

Who do door-to-door scam artists in the home repair industry target and why?

Accepted Answer

A)   The elderly because they are home during the day and are more vulnerable.
B)   Women because they are more vulnerable and know less about home repairs.
C)   The wealthy because they are less likely to shop around for the best prices.
D)   The poor because they are more likely to jump at what they think is a good deal.E) B) and D)
F) B) and C)

Question 6

What type of auto sales fraud occurs when mechanics and car dealers collaborate to cheat customers?

Accepted Answer

A)   price fraud
B)   odometer fraud
C)   stolen car fraud
D)   battery fraudE) B) and C)
F) A) and B)

Question 7

When a restaurant routinely sells its customers smaller portions of food than it advertises, it is engaging in what type of theft?

Accepted Answer

A)   adulterating food
B)   short weighing
C)   billing for food not provided
D)   false advertising of pricesE) All of the above
F) A) and C)

Question 8

How does the sales/service system differ from the retail system?

Accepted Answer

A)   Sales system sells all types of goods, whereas the retail system sells luxuries.
B)   Retail system sells various goods, whereas the sales system sells basic goods and services.
C)   They are the same system.
D)   Retail system sells smaller goods, whereas the sales system sells larger item in price, like homes.E) A) and B)
F) A) and D)

Question 9

Describe two prevention strategies for employee theft in the retail system.

Accepted Answer

Answers should include:
Prevention strat...

Question 10

Which system attributes the typical young age of its employees and low wages to employee theft?

Accepted Answer

A)   insurance
B)   retail
C)   sales
D)   entertainmentE) B) and D)
F) All of the above

Question 11

Which type of auto repair fraud can go undetected unless the driver has a serious accident?

Accepted Answer

A)   billing for services not provided
B)   airbag fraud
C)   insurance fraud
D)   unnecessary repairsE) A) and C)
F) A) and D)

Question 12

Which of the following is an example of employee theft in the retail system?

Accepted Answer

A)   buying goods at a lower price
B)   not giving customers sale prices
C)   giving sweetheart deals
D)   billing for services not providedE) A) and D)
F) A) and C)

Question 13

How do organizational culture strategies work to prevent employee theft in the retail business?

Accepted Answer

A)   With an organized system for employees to anonymously report colleague wrongdoings, people are more likely to come forward
B)   With an organized structure, or ladder, with employees and managers always having someone right above them to hold them responsible for their actions, theft is less likely to occur
C)   With managers promoting a sense of community in the workplace and highlighting the company values from the start, employees are less likely to steal
D)   With police targeting organized crime families who develop large complex employee theft schemes, employee theft drops on large levelsE) B) and D)
F) A) and B)

Question 14

Insurance fraud can occur in the sales/services system as a type of repair fraud.

Accepted Answer

A) True 
 B)False

Question 15

Unlicensed marijuana businesses are a concern because they may be selling product that is harmful to users.

Accepted Answer

A) True 
 B)False

Question 16

Explain the differences between the retail system and the sales/service system, as well as provide an example of crime or fraud in each system.

Accepted Answer

Answers should include:
The retail syste...

Question 17

Explain the advantages to passing criminal laws targeting home repair fraud.

Accepted Answer

Answers should include:
Advantages inclu...

Question 18

The CEO of a major hiring agency proposed that a rigorous hiring process is one way that employers can prevent employee theft.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following is not an example of a consequence of home repair fraud?

Accepted Answer

A)   additional damage to the home
B)   additional costs for the homeowner
C)   stress within the family and on family relationships
D)   higher insurance ratesE) A) and D)
F) B) and C)

Question 20

To what are the majority of crimes committed in a hotel attributed?

Accepted Answer

A)   theft by guests
B)   fraud
C)   employee theft
D)   there is no one major type of crime in hotelsE) All of the above
F) A) and C)

Exam 3: Crimes in Sales-Related Occupations

Which type of auto repair fraud can go undetected unless the driver has a serious accident?

Correct AnswerverifiedShow Answer

The legalization of marijuana has increased the crime of underage sales.

Correct AnswerverifiedShow Answer

Which of the following are examples of prevention strategies for the restaurant business?

Correct AnswerverifiedShow Answer

To what are the majority of crimes committed in a hotel attributed?

Correct AnswerverifiedShow Answer

Which of the following is not an example of a consequence of home repair fraud?

Correct AnswerverifiedShow Answer

When a restaurant routinely sells its customers smaller portions of food than it advertises, it is engaging in what type of theft?

Correct AnswerverifiedShow Answer

How do organizational culture strategies work to prevent employee theft in the retail business?

Correct AnswerverifiedShow Answer

The CEO of a major hiring agency proposed that a rigorous hiring process is one way that employers can prevent employee theft.

Correct AnswerverifiedShow Answer

What type of auto sales fraud occurs when mechanics and car dealers collaborate to cheat customers?

Correct AnswerverifiedShow Answer

Which system attributes the typical young age of its employees and low wages to employee theft?

Correct AnswerverifiedShow Answer

Explain the factors the contribute to high levels of employee theft in the restaurant business.

Correct AnswerverifiedAnswers should include:Factors that con...View AnswerShow Answer

How does the sales/service system differ from the retail system?

Correct AnswerverifiedShow Answer

According to a 2020 National Retail Security Survey, an estimated $61.7 billion was lost in the retail system in 2019 to which of the following?

Correct AnswerverifiedShow Answer

Unlicensed marijuana businesses are a concern because they may be selling product that is harmful to users.

Correct AnswerverifiedShow Answer

Explain the advantages to passing criminal laws targeting home repair fraud.

Correct AnswerverifiedAnswers should include:Advantages inclu...View AnswerShow Answer

Which of the following is an example of employee theft in the retail system?

Correct AnswerverifiedShow Answer

Insurance fraud can occur in the sales/services system as a type of repair fraud.

Correct AnswerverifiedShow Answer

Who do door-to-door scam artists in the home repair industry target and why?

Correct AnswerverifiedShow Answer

Explain the differences between the retail system and the sales/service system, as well as provide an example of crime or fraud in each system.

Correct AnswerverifiedAnswers should include:The retail syste...View AnswerShow Answer

Describe two prevention strategies for employee theft in the retail system.

Correct AnswerverifiedAnswers should include:Prevention strat...View AnswerShow Answer

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Answers should include:
Factors that con...
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Correct Answer
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Correct Answer
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Answers should include:
Advantages inclu...
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Answers should include:
The retail syste...
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Correct Answer
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Answers should include:
Prevention strat...
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