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The _____ method is probably the oldest form of research in existence.


A) questioning
B) secondary research
C) observational
D) interpretive

E) All of the above
F) A) and B)

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The most detailed and scrutinized section of a formal marketing plan is the:


A) competitor analysis.
B) marketing strategy.
C) market analysis.
D) consumer analysis.

E) None of the above
F) B) and C)

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Paul is a CPA (certified public accountant) .  He offers a variety of services depending on the needs of his customers.  Some hire him to perform bookkeeping activities; others have him prepare their tax return.  Paul's market is segmented based on:


A) benefit variables.
B) demographic variables.
C) income levels.
D) basic needs.

E) A) and B)
F) None of the above

Correct Answer

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Adopting a consumer-oriented marketing philosophy is most consistent with:


A) quickly gaining highly profitable market returns.
B) eventually achieving long-term market success.
C) the revenue stabilizing effect of large market shares.
D) focusing on the single most profitable consumer segment.

E) None of the above
F) All of the above

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Odessa is writing the marketing plan for her bed and breakfast.  She has written that her market includes everyone from infants to the elderly.  This is incorrect because:


A) customers must have purchasing power.
B) the elderly are not likely to have unsatisfied needs.
C) infants cannot write.
D) infants do not make buying decisions.

E) B) and C)
F) C) and D)

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A

Andrew is considering two models of cars.  The size, price, and options are identical.  However, one model gets better gas mileage.  This fact would be considered a(n) :


A) core product.
B) actual product.
C) augmented product.
D) ancillary product.

E) None of the above
F) A) and D)

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Morton sells salt; Domino sells sugar.  The best strategy for either of these products would be:


A) the unsegmented strategy.
B) the multi-segmented strategy.
C) a differentiated strategy.
D) a single-segment strategy

E) A) and B)
F) All of the above

Correct Answer

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Marketing research is an effective supplement, but not a replacement, for the intuitive judgment of entrepreneurs.

A) True
B) False

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True

Entrepreneurs should base their market assessments, production schedules, inventory policies, and personnel decisions on:


A) techniques of observation.
B) qualitative analysis.
C) intuition alone.
D) the sales forecast.

E) A) and D)
F) A) and B)

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If an entrepreneur anticipates several target markets, each individual segment must have its own corresponding customer profile.

A) True
B) False

Correct Answer

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A chain-ratio method of sales forecasting, or a buildup process, is frequently used for consumer products forecasting.

A) True
B) False

Correct Answer

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Sales forecasts are typically expressed in dollars or units.

A) True
B) False

Correct Answer

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The name of a new business should be:


A) simple, memorable, and descriptive of the benefits.
B) simple, memorable, and descriptive of the product.
C) the family name of the founder and descriptive of the product.
D) simple, memorable, and include the name of the founder.

E) None of the above
F) B) and D)

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Ideas Unlimited is a consulting firm that provided retailers with information about regional sales trends. To estimate demand in the market for its services, the firm's marketing department identifies all buyers in each category of retailers and determines how much business is possible.  The market demand estimate is based on the:


A) aggregate forecasting process.
B) breakdown forecasting process.
C) buildup forecasting process.
D) indirect forecasting process.

E) A) and B)
F) All of the above

Correct Answer

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The initial step in the marketing research process is to:


A) select a data collection method.
B) identify consumer/business segments of interest.
C) identify informational needs.
D) conduct a preliminary information search.

E) A) and B)
F) B) and C)

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Ned was just about ready to begin his market research when an unknown rival launched a similar product in the market.  Ned's best course of action would be:


A) to go ahead with the research to support future decisions.
B) to wait and see how well the rival's product sells.
C) to dispense with the research and launch his own product.
D) to scrap his original product idea and come up with something else.

E) None of the above
F) A) and B)

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In her marketing plan, Candace is describing the laws of a foreign country and comments about the exchange rate.  It is likely Candace is considering ______________ as a method of distribution.


A) importation
B) exportation
C) Internet marketing
D) air transport

E) B) and C)
F) None of the above

Correct Answer

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Personal interview surveys are attractive as a marketing research method because these are inexpensive to conduct.

A) True
B) False

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False

Irene, owner of a small retail shop, is evaluating her customer profile. Which item is the most critical for her customer profile?


A) the financial ratios to see how much her product costs the customer
B) whether the marketing research was completed with primary or secondary information
C) the customer benefits to verify they are consistent with the customer needs
D) the customer demographics to determine new customers

E) B) and D)
F) B) and C)

Correct Answer

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The basic instrument used to guide the researcher and the respondent when surveys are taken is known as a:


A) questionnaire.
B) questioning form.
C) interview outline.
D) guide form.

E) B) and C)
F) B) and D)

Correct Answer

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