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Exam 6: Understanding the Management Process

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Question 91

Multiple Choice

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Dazzle Magazine Rosalea recently switched careers.Previously, she was a college professor, but she felt she needed more real-world experience to help her business students more fully.She became a manager at Dazzle Magazine, where she was in charge of the layout.Always open to new ways of doing things, Rosalea let her staff implement their ideas at times.Rosalea learned firsthand the different roles she had to play as a manager. It always got stressful when the publication deadline neared.At one point, there was a major mix-up in the layouts for the front cover.Rosalea was not sure of the correct layout because she had allowed one of her employees, Joseph, to modify and run with his idea on this matter.However, she could not ask for Joseph's help with the covers because he happened to be out of town at the time.Rosalea quickly looked over the layouts but felt that they still needed some work. She decided to ask the design manager for her help.The design manager did not feel comfortable making a decision on the issue, so she did not give Rosalea an answer.Rosalea then went to an employee within her department for advice.That employee suggested some ideas, but Rosalea was still not satisfied.Finally, Rosalea called one of her top graduate students with whom she had kept in contact and asked her if she could offer some ideas.The graduate student quickly came to the magazine's office and helped Rosalea decide on the alternative that should be implemented.Rosalea greatly appreciated the assistance and the suggestion.The final cover design went to press, and that issue of the magazine was successful.This helped Rosalea realize that considering the big picture was good, but equally important were the little details. -Refer to Dazzle Magazine.As a manager, Rosalea would have played all of the following roles except which one?

A) conceptual
B) interpersonal
C) informational
D) decisional
E) negotiator

F) All of the above
G) B) and D)

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Question 92

Multiple Choice

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A large computer company provides well-being seminars free to its employees and provides them with a fitness facility to encourage physical and mental health.The company hopes this will create a satisfying work environment.Which managerial function does this involve?

A) motivating
B) organizing
C) controlling
D) planning
E) compensating

F) A) and D)
G) C) and D)

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Question 93

True/False

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The process of establishing an organization's major goals and objectives and allocating the resources to achieve them is called tactical planning.

The techniques of brainstorming and "Blast! Then Refine" would be helpful to use during which step in the managerial decision-making process?

Organizing is the process of grouping resources and activities efficiently and effectively to accomplish an end result.

Planning, organizing, leading/motivating, and controlling make up the

You have been working under the same manager for eighteen months and have been allowed to work with little interference from your manager.His only concern is that you be efficient and productive, which you have been.Since your manager surrenders much of his responsibility to his subordinates, he is referred to as a(n) ____ leader.

When a manager acts as a disseminator, she or he is acting in an informational role.

Controlling is the process of evaluating and regulating ongoing activities to ensure achievement of goals.

Technical skills are more important to the first-line manager than to other managers.

Of the three styles of leadership, the most effective is the democratic style.

A(n) ____ is a type of plan designed to implement tactical plans.

Centrum Springs, Inc. Riley has worked for Centrum Springs, Inc., for many years and has now been given the opportunity to advance in the company.His manager is retiring and hopes that Riley will take over for him.However, even though Riley is an experienced employee, there are many things that he still needs to learn.Riley has trained many new employees, but he has never held a management position.Riley needs to have a general understanding of what it takes to be a manager. There are many problems in Riley's department.There are no secondary plans to fall back on in case the initial plan fails.Riley also will need to learn how to direct people in such a way that makes them want to do more than the absolute minimum they have to.Riley feels that this is a great opportunity, and he is anxious to learn everything to be a great manager.He knows that if he performs well in this position, he will have the opportunity to move up the corporate ladder. -Refer to Centrum Springs, Inc.Riley's usual duties represent which of these areas?

Because people in entry-level management positions are told what to do, they do not need critical-thinking skills.

The four basic management functions are planning, organizing, leading and motivating, and controlling.

As an upper-level manager for IBM, Rodney is one of many people responsible for allocating organizational resources in order to achieve the key goals of the company.Specifically, Rodney is in charge of collecting and analyzing data on consumer preferences in personal computer design and technology and is thus responsible for what general type of resources?