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Exam 7: Flexibility Within the Organisation

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Question 71

Multiple Choice

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Many organisations today are moving toward a(n) ____ organisation in an effort to get decisions made more quickly and action plans implemented more rapidly.

A) Taller
B) Wider
C) Flatter
D) narrower
E) efficient

F) A) and C)
G) B) and D)

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Question 72

Multiple Choice

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An informal communications network is known as a

A) memo.
B) company newspaper.
C) chain of command.
D) grapevine.
E) bulletin board.

F) B) and D)
G) A) and D)

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Question 73

True/False

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Staff managers are part of the chain of command of an organisation.

Mark left his position as a manager of a Target store after two years.He complained of being burned out from having to fulfill too many roles and tasks for one position.Mark probably never learned to use the tool of

In an organisation with a ____, a manager is most likely to spend considerable time supervising and working with employees.

Companies like Southwest Airlines and Saturn attribute a great deal of their success to their strong corporate cultures, which is inaccurate.In reality, research has determined that, over time, corporate culture has only a marginal influence on firm performance.

Airo Corporation has a traditional structure.It wants to change to a project structure that will allow more interaction among functional groups.Which structure would you suggest?

A consulting manager at SAP has a very wide span of control.This is probably because the

Ford Motor Company's marketing department has recently been restructured to implement a brand management strategy.This is an example of departmentalisation by product.

An organisation in which management consciously attempts to spread authority to the lower organisational levels is said to be centralised.

Distinguishing between positions with direct authority and those that are support positions establishes an organisation's

Although departmentalisation may be determined within an organisation on the basis of one criterion, such as location, most organisations find ____ to be a more efficient means of conducting business.

A benefit of job specialisation is that it

Personal rather than formal relationships among employees are known as the

A biotechnology company is constantly faced with important decisions that are likely to have severe consequences on the future of the company.The top managers should

Executives from several departments at Ford Motor Company were brought together more than a decade ago to discuss the advantages and disadvantages of acquiring Jaguar.This type of committee is known as a(n)

Employees at a chemical factory are systematically moved every two weeks among three different departments in the organisation.This is called

Committees are necessary in an organisation but do not offer any advantages over individual decisions and actions.

A manager with few subordinates is said to have a

Boss Queen, Inc.(BQI) Boss Queen, Inc.(BQI) is a business-clothing store for professional women.The owner of the company has designed the business so that she hardly ever has to be there.There are many departmental managers who hold a lot of responsibility.While they are organised separately by department, each manager knows enough about the other departments to be able to fill in at any time.The department managers also delegate a lot of work further down to their employees as a way to empower them.The owner even delegates store-management responsibilities to a different department manager each month.Even though certain people are delegated certain tasks, everyone pitches in, so it is sometimes hard to tell who is really in charge. The employees are so comfortable with each other that many go out and participate in activities together on the weekends, even when they are not working.However, the owner realises that she does not want to participate in these events because she does not want to seem that she is favouring certain people over others. -Refer to Boss Queen, Inc.BQI can best be described as a(n) ____ organisation.