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A(n) ________ is an examination and review of patient records.

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Patient records are used in medical research ____.


A) for data regarding patient responses and side effects
B) only occasionally, because it is usually considered illegal
C) for experimentation with treatment that has not yet been approved
D) as a means to get research money
E) to determine the average amount being paid for health insurance

F) C) and D)
G) B) and E)

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The A section of SOAP documentation includes ____.


A) the diagnosis of impression of a patient's problem
B) data that comes from examination results and from the physician
C) the plan of action
D) data from the patient
E) a description of treatment options

F) A) and B)
G) A) and C)

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Patient records, also known as ________, contain important information about a patient's medical history and present condition and serve as communication tools as well as legal documents.

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Audits that are done by medical staff before patient billing is submitted are ____.


A) prospective internal audits
B) retrospective external audits
C) introspective internal audits
D) retrospective internal audits
E) prospective external audits

F) C) and E)
G) A) and D)

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A summary of the reason a patient entered the hospital, the care the patient received in the hospital, and the outcome of the hospitalization is found in the ____.


A) patient medical history
B) physician examination form
C) patient registration form
D) laboratory results
E) hospital discharge summary

F) C) and D)
G) A) and D)

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All information should be entered in the record at the time of a patient's visit, not days, weeks, or months later. This is called ____.


A) due course
B) transcription
C) convenient
D) development
E) sequencing

F) C) and E)
G) A) and B)

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In addition to being essential documents for patient care management, patient records are used for ____.


A) advertising physician services
B) providing patient education
C) evaluating patient satisfaction
D) showing results to other patients
E) evaluating public records

F) A) and B)
G) D) and E)

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Information corrected or added some time after a patient's visit can be regarded as ____.


A) substituting
B) convenient
C) due course
D) omission
E) sequencing

F) C) and E)
G) A) and B)

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The type of documentation that provides an orderly series of steps for dealing with any medical case is ____.


A) charting by exception
B) SOAP
C) source recording
D) focus charting
E) daily charting

F) B) and E)
G) A) and E)

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Dr. Girardi tries to call a patient to explain test results, but the patient does not answer the phone, and Dr. Girardi does not leave a message because he prefers to discuss the results with the patient. As the medical assistant, it is your job to ____.


A) remind the physician to call again later
B) leave the physician a note to call again
C) record and date the call in the patient record
D) attempt to call and relay the physician's message later
E) attempt to call and leave a message for the patient

F) C) and D)
G) None of the above

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What color ink is preferred for handwritten documentation in a patient's medical record?


A) Blue
B) Black
C) Red
D) Purple
E) Brown

F) B) and E)
G) C) and D)

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Benise is a new medical assistant in the clinic. She has little experience, but she has a great attitude and she is determined to do the job correctly. As you pass by, you notice that she is frowning at a patient's medical record. You ask if you can help, and she tells you that the patient has moved across town to take a new job, so all of his address, phone number, employment, and health insurance have changed. Benise is trying to figure out how to make all of those changes to the record. "It just won't fit!" she exclaims. What advice might you offer to Benise?


A) Use correction fluid to cover the old information to make space for the new information
B) Make a note on the patient's registration to "see the updated registration sheet"
C) Use as many abbreviations as necessary to make all of the new information fit
D) Shred the old registration sheet and create an entirely new one
E) Write as small as possible and continue sentences on the back of the sheet

F) A) and D)
G) B) and C)

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A guideline for releasing medical information is to ____.


A) have the patient give a verbal consent
B) send the original documents
C) fax all confidential materials
D) call the recipient to confirm that all materials were received
E) release all the patient's records, including those from other facilities

F) A) and B)
G) A) and C)

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The first document found in a patient's financial record is the ____.


A) patient registration form
B) doctor's diagnosis and treatment plan
C) patient medical history
D) records from other physicians or hospitals
E) signed informed consent form

F) B) and D)
G) B) and E)

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