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Exam 11: Human Resource Management: Finding and Keeping the Best Employees

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Question 21

Multiple Choice

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A is a check of a potential employee's work record, academic record, credit history, and recommendations.

A) personality profile
B) background investigation
C) fidelity appraisal
D) character review

E) None of the above
F) A) and B)

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Question 22

Multiple Choice

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Which of the following is an external recruitment source?

A) college placement bureaus
B) promotion of a current employee to a new position
C) transferring an employee in from a different office
D) recommendations of employees

E) B) and D)
F) A) and C)

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Question 23

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As a salesman, Rob Lytle's pay is based on a percentage of his total sales. This type of pay arrangement is known as a commission.

CareerBuilder and the Monster are examples of:

Management is turning to a strategy of offering more lateral transfers due to the fact that many companies are operating under a flatter organization structure.

Flextime plans are particularly well suited for workers on an assembly line.

Which of the following statements best describes the current view of the role of human resource management within a firm?

Very few experienced employees have skill and knowledge that is considered a higher level than what they use at their jobs.

By doing a quick, one-minute search, an HR specialist determined who in her company knew programming language C++. The specialist used the company's database to retrieve the information, however, this information should also be part of the HR planning process, as found in .

Charlie plans to hire three outside sales professionals for his small non-profit organization that operates out of a suburb of Chicago. The new recruits know that after a three-month period, only one will remain. He is using a method of recruitment called part-time, temporary employment.

Ramona is a recent HR hire for a security firm that hires retired law enforcement officers to provide security for retail malls across the nation. Her supervisor was impressed with Ramona's knowledge of current laws with respect to hiring practices, but asked her to quickly get up to speed on compensation and training laws. This is a reasonable request if Ramona plans to stay in the HR field.

The human resource manager's job is easier today than it was in the past because a growing percentage of the work force is highly educated and well-prepared for jobs in the contemporary business environment.

The cost of recruiting, processing, and training a new entry level employee is significant, and sometimes exceeds the annual salary earned by the employee.

Due to the secret nature of performance standards, employees are only permitted to review these standards at the time when they receive their appraisal.

The Age Discrimination in Employment Act permits age limits in professions where it can be established that ability to perform the job declines significantly with age.

Which of the following statements about human resource management opportunities and challenges is most accurate?

Computer and robotics training is sometimes performed in a nearby classroom type setting. We refer to near-the-job-training as .

According to the material in the "Spotlight on Small Business" box in Chapter 11, which of the following statements about recruiting workers for a small business is the most accurate?

The last step in performance appraisal is to:

In an ongoing study, Jay Schuster concluded that the best way to compensate members of a team is to base each member's pay on her or his individual performance.