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Exam 12: Dealing With Union and Employeemanagement Issues

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Question 101

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Amie was recently hired at Kreigmeister Industries as a repairperson. She was informed that if she chose not join the union representing her fellow repair workers, she would still have to pay a fee to the union. Apparently, Kreigmeister operates under a (n) :

A) illegal arrangement, since nonmembers can never legally be required to pay fees to unions.
B) closed shop agreement.
C) union shop agreement.
D) agency shop agreement.

E) A) and B)
F) C) and D)

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Question 102

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is the use of a third party to encourage labor and management to continue negotiating in an effort to settle a labor dispute or achieve a mutually acceptable labor-management agreement.

A) Arbitration
B) Mediation
C) Reconciliation
D) Intercession

E) C) and D)
F) None of the above

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Question 103

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Alcohol and drug abuse are serious workplace issues but they involve far fewer workers than AIDS does.

In recent years some unions have granted concessions and given up benefits secured in earlier contract negotiations in an attempt to save jobs. These concessions are called:

The sources of many grievances include overtime rules, promotions, layoffs, and job assignments.

The high cost of illegal drug use in the workplace has resulted in a rise in the number of firms that test employees and job applicants for drugs.

"Quid pro quo" sexual harassment occurs when a person's conduct creates an offensive, hostile, or intimidating work environment that adversely affects the job performance of some other employee.

The number of sexual harassment complaints filed with the Equal Employment Opportunity Commission has leveled off since 2000.

Over the next decade costs associated with elder care are likely to have a much smaller impact on businesses than child-care costs.

The departure of the Service Employees International Union (1.8 million members strong) from the AFL-CIO:

In an agency shop agreement, workers who do not belong to the union must pay a union fee or pay regular union dues.

The two major influences on the growth of unions in the U.S. were:

For 20 years, the CIO was a major rival of the AFL in the contest for leadership of the labor movement.

The Wagner Act established the first minimum wage for workers.

When AT&T anticipated that 20,000 mobility workers were planning to strike to show their solidarity against concerns of unfair compensation, management was already calling staffing agents to temporarily employ persons to cover for striking employees. Traditionally, these workers are called .

A comparison of compensation of CEOs in the U.S. with compensation of top executives in Canada and Europe indicates that:

is the demand for equal pay for jobs requiring similar levels of education, training, and skill.

The sets the tone and clarifies the terms and conditions under which labor and management agree to function over a specific period of time.

As a management executive left the meeting between his team and the company's union representatives and headed straight for the CEO's office, he reviewed where things seemed to breakdown. Union reps came to the table with three different offers to resolve the insurance and vacation benefits problems laborers were experiencing. Management offered its own resolutions - two different ones, to be exact. The problem was that a bargaining zone did not emerge. Neither side was willing to consider each other's alternatives. As he reached the CEO's door, he was ready to concede that the negotiations were probably headed to .

Dr. Kwan, a professor at a local university, has been working with the union leaders and management at Empire Corporation to help the two sides resolve differences over desired wage levels for a new contract. First, he met with each side privately to determine any common ground for agreement. For the past week, he has worked with representatives from each side to promote communication and compromise at the bargaining table. Dr. Kwan is a(n) :