Question 1

Accounting and finance are important for control systems because they provide the numbers management needs to evaluate progress.

Accepted Answer

A) True 
 B)False

Question 2

As a manager,Bob believes in empowerment and strives to provide all workers with easy access to the information they need to make good decisions.Bob's views suggest that he would place a great deal of emphasis on knowledge management.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following best summarizes the type of leader future organizations are likely to need? In the future,organizations will need leaders who:

Accepted Answer

A)  supply both a vision and a moral and ethical foundation for growth.
B)  provide the sense of stability and orderliness the organization needs to withstand the challenges posed by a changing environment.
C)  have a strong track record of focusing on the accomplishment of financial objectives.
D)  are effective at using autocratic techniques.E) C) and D)
F) B) and D)

Question 4

Problem-solving is more formal than using the rational decision-making model.

Accepted Answer

A) True 
 B)False

Question 5

Planning is a key management function because other management functions depend on having a good plan.

Accepted Answer

A) True 
 B)False

Question 6

Goals tend to be broad and focus on the long-term while objectives tend to be specific and more short-term in their focus.

Accepted Answer

A) True 
 B)False

Question 7

After thirteen years as a laborer for Hendrix Construction,Jimmy was promoted to the position of foreman.He is directly responsible for assigning various jobs to his work crew and evaluating their performance on a daily basis.Jimmy is now a member of:

Accepted Answer

A)  top management.
B)  middle management.
C)  supervisory management.
D)  forward management.E) A) and D)
F) B) and C)

Question 8

A CEO is often the president of the firm and is responsible for developing the strategic plans.

Accepted Answer

A) True 
 B)False

Question 9

External customers are those individuals or units that receive services from other units within the same organization.

Accepted Answer

A) True 
 B)False

Question 10

Free-rein leaders tend to carefully monitor their subordinates to make sure they are doing the job in the correct way.

Accepted Answer

A) True 
 B)False

Question 11

Today's business environment changes so rapidly that strategic planning is becoming more difficult and subject to change.

Accepted Answer

A) True 
 B)False

Question 12

Managers make decisions about how to use organizational resources to accomplish goals.

Accepted Answer

A) True 
 B)False

Question 13

Employees often work with managers to develop an) __________ that outlines the fundamental purposes of their organization.

Accepted Answer

A)  organization chart
B)  value statement
C)  mission statement
D)  PERT diagramE) All of the above
F) None of the above

Question 14

Staffing involves recruiting,hiring,motivating,and retaining the best people available for the organization.

Accepted Answer

A) True 
 B)False

Question 15

Brainstorming is coming up with as many solutions as possible in a short period of time with a focus toward not censoring anyone's ideas.

Accepted Answer

A) True 
 B)False

Question 16

In many smaller firms the manager's role is to direct the employees,telling them exactly what to do.

Accepted Answer

A) True 
 B)False

Question 17

Bryce has worked for Carolina Hotel for 10 years.Greg is a new employee at the hotel.Rachel,who oversees both of these employees,may find that she should use a different leadership style with Greg than with Bryce.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following techniques would a team of workers be most likely to use if they wanted to evaluate several possible solutions to a specific problem their company needs to solve?

Accepted Answer

A)  PERT
B)  Regression analysis
C)  PMI
D)  MBOE) A) and C)
F) B) and D)

Question 19

The management function that involves guiding,training,and motivating others to work toward the achievement of an organization's goals is called leading.

Accepted Answer

A) True 
 B)False

Question 20

_____________ involves creating a vision for others to follow,establishing corporate values and ethics,and transforming the way an organization does business so that it is more effective and efficient.

Accepted Answer

A)  Organizing
B)  Production management
C)  Tactical planning
D)  LeadershipE) B) and C)
F) B) and D)

Exam 7: Management and Leadership

External customers are those individuals or units that receive services from other units within the same organization.

Correct AnswerverifiedShow Answer

The management function that involves guiding,training,and motivating others to work toward the achievement of an organization's goals is called leading.

Correct AnswerverifiedShow Answer

In many smaller firms the manager's role is to direct the employees,telling them exactly what to do.

Correct AnswerverifiedShow Answer

Today's business environment changes so rapidly that strategic planning is becoming more difficult and subject to change.

Correct AnswerverifiedShow Answer

A CEO is often the president of the firm and is responsible for developing the strategic plans.

Correct AnswerverifiedShow Answer

Problem-solving is more formal than using the rational decision-making model.

Correct AnswerverifiedShow Answer

_____________ involves creating a vision for others to follow,establishing corporate values and ethics,and transforming the way an organization does business so that it is more effective and efficient.

Correct AnswerverifiedShow Answer

Managers make decisions about how to use organizational resources to accomplish goals.

Correct AnswerverifiedShow Answer

Bryce has worked for Carolina Hotel for 10 years.Greg is a new employee at the hotel.Rachel,who oversees both of these employees,may find that she should use a different leadership style with Greg than with Bryce.

Correct AnswerverifiedShow Answer

Planning is a key management function because other management functions depend on having a good plan.

Correct AnswerverifiedShow Answer

Which of the following techniques would a team of workers be most likely to use if they wanted to evaluate several possible solutions to a specific problem their company needs to solve?

Correct AnswerverifiedShow Answer

After thirteen years as a laborer for Hendrix Construction,Jimmy was promoted to the position of foreman.He is directly responsible for assigning various jobs to his work crew and evaluating their performance on a daily basis.Jimmy is now a member of:

Correct AnswerverifiedShow Answer

Brainstorming is coming up with as many solutions as possible in a short period of time with a focus toward not censoring anyone's ideas.

Correct AnswerverifiedShow Answer

Employees often work with managers to develop an) __________ that outlines the fundamental purposes of their organization.

Correct AnswerverifiedShow Answer

Accounting and finance are important for control systems because they provide the numbers management needs to evaluate progress.

Correct AnswerverifiedShow Answer

Staffing involves recruiting,hiring,motivating,and retaining the best people available for the organization.

Correct AnswerverifiedShow Answer

Free-rein leaders tend to carefully monitor their subordinates to make sure they are doing the job in the correct way.

Correct AnswerverifiedShow Answer

Goals tend to be broad and focus on the long-term while objectives tend to be specific and more short-term in their focus.

Correct AnswerverifiedShow Answer

As a manager,Bob believes in empowerment and strives to provide all workers with easy access to the information they need to make good decisions.Bob's views suggest that he would place a great deal of emphasis on knowledge management.

Correct AnswerverifiedShow Answer

Which of the following best summarizes the type of leader future organizations are likely to need? In the future,organizations will need leaders who:

Correct AnswerverifiedShow Answer

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