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Brett heads a department in a major manufacturing corporation.He strives to maintain a free-rein approach to leadership in most situations.Recently,Brett's company lost a major contract that it needs to continue the current level of operation.The company needs to take quick action to adjust,including slashing expenses.Under these conditions,Brett should maintain his free-rein style of leadership.

A) True
B) False

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If managers do a good job planning and organizing,there shouldn't be a need for them to be involved with controlling.

A) True
B) False

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The question of how to implement change within an organization is the responsibility of the firm's CEO.

A) True
B) False

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The first step in controlling consists of:


A) issuing orders and explaining routines.
B) setting clear performance standards.
C) establishing a clear chain of command.
D) assigning workers to perform specific tasks.

E) All of the above
F) B) and D)

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Which of the following activities is part of the planning function of management?


A) Assigning a particular worker to do a specific task
B) Looking at market forecasts to identify future business opportunities and challenges
C) Praising a sales representative who has far exceeded her monthly sales objectives
D) Conducting a job interview with a potential new employee

E) B) and D)
F) All of the above

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___________ is the management function that involves setting goals,strategies,and tactics for achieving the organization's goals and objectives.


A) Forecasting
B) Planning
C) Conceptualizing
D) Controlling

E) C) and D)
F) A) and C)

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When managers determine that an organization is not making sufficient progress toward achieving its goals and objectives and they develop corrective measures,they are involved in:


A) controlling.
B) planning.
C) directing.
D) accounting.

E) C) and D)
F) A) and B)

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When we think of successful music entertainment groups of the past sixty years,the Beatlesβ„’ almost always appear in the top 5! In the early days,the entertainment group's life cycle could have ended as so many other rock groups do-here today,gone tomorrow.The four musicians were definitely creative and passionate about their craft and genre of music.As the informal leader of the group,John Lennon _____________ the others to make important compositional contributions.All four members had the opportunity to create musical compositions and receive copyright credit for their contributions.


A) transformed
B) enabled
C) empowered
D) commanded

E) C) and D)
F) B) and C)

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When setting standards used in controlling,it is better to simply state general goals such as "better quality" or "higher levels of consumer satisfaction" than it is to spend a lot of time and effort developing more specific standards.

A) True
B) False

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The visual illustration of the relationships among the people within an organization that shows who is accountable for the work and who reports to whom is called a Gantt Chart.

A) True
B) False

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Which of the following statements about leadership styles is most accurate?


A) A manager should choose one style and use it consistently
B) Managers have no control over the leadership style they use
C) Effective managers often use a variety of leadership styles
D) Managers should always start with an autocratic style,but can gradually switch to a more democratic approach if workers earn their trust

E) A) and B)
F) C) and D)

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One difference between managers and leaders is that managers strive to achieve stability while leaders embrace change.

A) True
B) False

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Planning is the function of management that includes anticipating future trends and determining the best strategies and tactics to achieve an organization's goals and objectives

A) True
B) False

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An analysis of the business environment helps managers identify threats and opportunities that face their firm.

A) True
B) False

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Chris was recently promoted to a position as a first-line manager.At this level of management,he will use human relations and conceptual skills as well as technical skills.

A) True
B) False

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Idle Time Gaming,Inc. ,has established clear standards of performance for its latest video game that will involve physical challenges such as hand-eye coordination and the player's ability to react quickly.After a significant amount of testing,the results are compared to the previously established development standards.If necessary,the engineering team will correct deficiencies before the game is tested by customers.These activities are part of the _____________ of management.


A) organizing function
B) control function
C) leading function
D) planning function

E) A) and D)
F) B) and C)

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Managers who listen to their subordinates and allow them to participate in decision-making are using the ____________ style of leadership.


A) autocratic
B) free-rein
C) participative
D) bureaucratic

E) B) and D)
F) C) and D)

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Supervisory managers usually work more with ideas than with people.

A) True
B) False

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Managers are most effective when they consistently use the same leadership style with every employee assigned to their work group.

A) True
B) False

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Today's progressive organizations are designed around the needs of the customer.The idea is to organize systems to be responsive to customer needs.

A) True
B) False

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